C4Dexchange Support

You can browse our website without providing any personal information. If you want to download or buy any content, you must create member account using your e-mail and name. We respect your privacy - your personal information will be never shared with anyone else. When you sign-up, system automaticaly generates the password for you and sends it to your email address. It should not take more than just couple of minutes. When you receive the registration email, you can go to the login page.

I cannot get the registration email ...

1. check your spam folder for email sent from registration {at} c4dexchange {.} com
2. check your spam filters and make sure that emails from c4dexchange.com get thru. If it is blocked, please change the rule and then send testing email from this page. If it is delivered successfuly, go to Send forgotten password - it will generate new email for you and you will be able to log in after resetting your password.

I still cannot get my registration!

1. if you still cannot get the registration email from us, please send email to kontakt {at} digitalmedia {.} cz and request the password.

C4Dexchange.com offers both free of charge and commercial content. More information about purchasing is available here. If you want to download our free content, simply log in, go to the product detail page and then click Download button. Before you download and use the content, you must agree to the Free Content End User License Agreement. Click the "I agree" check box and the new Download file button will appear (if you are downloading multipart video tutorial, you will see the list of all tutorial parts, each with its own download button). When you click this buttton, download process will start and you will be asked to save the file.

Frequently asked questions:

When I click Download button, I am offered .aspx instead of ZIP file.

1. You are probably using some download manager in the browser, which is not able to handle our secure download scripts. Please use standard download in the browser or completely disable your download manager before downloading..

What to do if I do not like some terms in the License Agreement?

1. It is very simple - you cannot download and use the content.

Complete information about products purchase is available here.

If you experience any problem with the free content you have downloaded from our website, you can report it to us. Simply go to the page with the detailed information about the content and click to Report problem button. For reporting problems with a commercial content you have purchased, please use the link from MyOrders page.

You can easily publish your CINEMA 4D content at C4Dexchange.com as well. More information about content publishing is available here.